Zero 2 Hero Shai Naan (Birmingham) Challenges: Language, Staff deep Set ‘We’ve Always done it this Way’…From 2 rated to 4. Damascena (Birmingham) Challenges: HACCP & Complete Food Management System for manufacturing plus identification of all allergens. Dolce (Birmingham) Challenges: Complete Group Support. Worked closely with managers to bring 5 rating to their doors. De Wright Flava (Wolverhampton) Challenges: Legal Support and Re-Opening systems after Local Authority incorrectly closed the premises. I took the authority to court, won the case and won compensation from the authority; and all legal fees. Chaiiology (Birmingham) Challenges: New Business Package. Complete Head 2 Toe support/systems/retained visits/emergency visits/management support. Keyani & Sons (Birmingham) Challenges: Audit, HACCP complete Food Safety Management System for a Manufacturer.